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While generally clean, this hotel is far less inviting than the photos will have you believe. In person, it offers a glimpse of what it once was. My room, while decently spacious, was a sparse, unwelcoming box with an aesthetic more reminiscent of a guesthouse than a 3-star hotel. Due to a nationwide cancellation of domestic flights, I only got to spend one night at the hotel, the whole of which I spent in the heat because their attempts to adjust the air-conditioning proved fruitless. (Also, despite the force-majeure nature of the flight cancellations, the hotel refused to offer even a partial refund when contacted about adjusting the booking.) The photos of the empty pool and surrounding bar/restaurant areas are accurate only in the complete desolation of the scene. During my visit, the pool area was entirely unstaffed -- devoid of life guards, attendants, bartenders (or any markers of a functioning bar), or any other factors indicating a functioning pool. The makeshift gym (I've seen better-appointed fitness centers in friends' garages) felt even more unsafe to use, especially alone. The front desk has its issues as well -- I had to wait 45 minutes while they changed the twin beds in my room to the single King/Queen requested in the booking. And upon my late-night checkout, the very junior staffer asleep at the desk was so slow and incompetent (with both my checkout and taxi request) that I almost missed the check-in window when I eventually arrived at the airport (a short 5-minute drive from the hotel). In the end, my flight was canceled and I needed somewhere to stay for the 1-2 nights I'd be stuck on the island. It went without saying that I never returned to this hotel.

100% recomendable! Hotel totalmente nuevo y reformado y personal muy amable.

Já avaliado na outra estadia

酒店挺乾淨舒適的，住着也比較有安全感，踏實

Don’t recommend I had a terrible experience here . At first the room seemed nice but eventually we saw there are coach-roaches that came out in the shower and in the closet where the clothes were . The house keeping did not clean the room they just make the dirty bed with the same sheets and gave new towels. The floors were not cleaned or bathrooms. They have a major bug problem. I had to leave early because I couldn’t take it . I tried to explain the issue but there was a language barrier. The bed was very hard and the ac dripped pools of water on the floor , and made very loud cracking noises. I have called to get my money back and I’m getting the runaround.

Our stay at Hotel Perola was overall great. Our first day in our assigned room we noticed the bathroom had a leak from the toilet, we told the front desk staff and they were more than happy to help. They sent a technician to check it out. In the end, they ended up upgrading us to a suite and we were very grateful. Overall cleaninless was decent, however the curtains in the room were a bit dirty and either require a good deep clean or new curtains altogether. The staff, especially Josiene the receptionist, was absolutely lovely, breakfast was tasty, as well as dinner options, and the views were great!